Boyd Gaming MANAGER SALES in Shreveport, Louisiana

Description:

Responsible for soliciting business with present and future clients and for negotiating contracts with clients to sell hotel room blocks and meeting space. Represent the property at industry-related trade and travel shows. Responsible for personnel-related matters for the Sales staff.

Job Functions

  • Oversees various sales and promotional programs.
  • Maintains relationships with travel agencies and resolves issues and concerns.
  • Responsible for securing and promoting booths within various travel industry related trade shows throughout the year.
  • Responsible for promoting company within various television, radio, and print advertising media utilizing trade dollar value.
  • Solicit catering and group business via inbound and outbound methods, including off property solicitation.
  • Represents the property at trade shows by providing information to tour and travel operators to promote business.
  • Update convention service requirements in client files and maintains contact with customers.
  • Negotiate contacts with tour and travel operators.
  • Negotiates contracts reserve meeting space and meeting rooms.
  • Conducts facility tours providing information on features, amenities, and services to possible clients and tour operators.
  • Communicate B.E.O. (Banquet Event Order) changes to appropriate departments to ensure client satisfaction.
  • Input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets.
  • Update function book with any changes, additions, and deletions.
  • Coordinate work flow between clerical staff, management, and convention porters to ensure customer satisfaction.
  • Other duties as assigned
Requirements:
  • Bachelor’s degree in Business Administration preferred.
  • Three (3) years of experience in a similar position preferred.
  • Must be at least 21 years of age.
  • Three (3) years of experience in a similar position preferred.
  • Must be proficient in the use of Microsoft Office applications, LMS, HIS, Delphi, and Crystal Reports.
  • Must have strong working knowledge of banquet functions, room set ups, a/v equipment and food and beverage.
  • Must have exceptional interpersonal, customer service, and negotiating skills.
  • Must have excellent customer service skills.
  • Must have strong written and oral communication skills.
  • Must be able to travel
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Department: SP - Sales

Category: Marketing / Advertising / Sales

Position Code: SPPMGSA01

Shif: Varied

Status: Full Time